Currently Accepting Applications for:

Sonoma, Napa, Solano, Marin, San Francisco, San Mateo, Contra Costa, Alameda, Santa Clara, San Benito, Santa Cruz, and Monterey Counties

If interested, please email HR.

  • General Summary:

    As a Direct support provider, your role is pivotal in fostering the healthy growth and development of individuals with Developmental Disabilities and their dependents. Your work, which includes education, modeling, coaching, and guidance, directly enhances their life skills (e.g., parenting, legal, organizational, mental health, finance), physical skills (e.g., exercise, hygiene, medical/dental visits), and social-emotional functioning. Your efforts are instrumental in improving their overall well-being and quality of life.

    Experience and skills:

    • Six months of experience working with persons with developmental disabilities and/or intellectual disabilities or in the human services field

    • Fundamental math and budgetary skills and ability to assist individuals with managing a household budget

    • Effectively interact with people across multiple cultures

    • Comfort working in consumer’s homes

    • Ability and willingness to transport consumer's in personal vehicle

    • Receptive and responsive to coaching and feedback

    • Excellent written and verbal communication

    • Knowledge of Basic Technology including Microsoft Applications and Google

    Qualifications:

    • High school diploma or equivalent

    • Must be age 21 or over

    • Ability to pass:

    • Criminal background check

    • DMV background check

    • Pre-employment physical

    • TB test

    • Ability to lift 50 pounds and assist individuals with transfers to and from mobility equipment and vehicles

    • Reliable vehicle for transportation of individuals with developmental and/or intellectual disabilities

    • Fluent in English

    • Fluent in Spanish (Preferred)

    • Ability to effectively serve in the role of an essential service worker during state/local emergencies and pandemics

    • Willingness to travel to see clients

    Tasks:

    • Make effective schedules to serve consumer(s) to fulfill goals and objectives in the Individual Service Plan (ISP).

    • Manage completion of activities in a timely manner to meet short and long-term goals of the consumer(s) and their dependents.

    • Attend meetings with consumer(s) and case manager(s).

    • Maintain consumer(s) confidentiality and responsibilities of a Mandated Reporter and The Health Insurance Portability and Accountability Act (HIPAA).

    • Keep current and accurate records of service signed by the consumer.

    • Complete timesheets at the end of each service period.

    • Complete the mileage reimbursement log at the beginning and end of travel for all direct services.

    • Maintain and protect Family Works equipment.

    • Maintain a professional relationship with Regional Center staff regarding consumer(s) matters.

    • Review consumer(s) and overall case planning, utilizing agency staff and other resources.

    • Encourage and guide consumer(s) in identifying and achieving personal goals, and when applicable, include relevant involved others (i.e. parents or children).

    • Develop and maintain consumer(s) notes and progress reports.

    • Using various approaches, engage with the consumer(s) according to the individual service plan.

    • Encourage the consumer(s) and family to fully participate in coordinating and utilizing the services/resources available.

    • Transport consumer(s).

    • Perform tasks that relate to administrative responsibilities and other duties as assigned.

    Benefits:

    • Flexible schedule

    • Paid Time off and sick time

    • Professional growth and development

    • Industry standard training, including First Aid/CPR

    • Opportunities to participate in fun activities with our clients, such as going to the movies, bowling, and even professional sporting events

    • Laptop and printer provided

    • Mileage and cell phone reimbursement

    • Employee Assistance Program

    Job Types: Full-time, Part-time

    Pay: $19.36 - $22.00 per hour

  • General Summary:

    As an Assessment Coordinator, your role is pivotal in fostering the healthy growth and development of individuals with Developmental Disabilities and their dependents. Under the administrative supervision of the Executive Director or designee, this position is responsible for completing initial and annual assessments/ Individual Service Plans (ISPs). Your work, which includes getting to know the individual needs and goals allows you to create a plan geared towards helping the individual directly enhance their life skills (e.g., parenting, legal, organizational, mental health, finance), physical skills (e.g., exercise, hygiene, medical/dental visits), and social-emotional functioning. Your efforts are instrumental in improving their overall well-being and quality of life. This position is responsible for ensuring that clients are introduced to the program in a comfortable, thorough, and timely manner.

    North Bay Service Area includes: Sonoma, Marin, Napa, Solano, San Francisco, San Mateo, Contra Costa & Alameda

    Experience and skills:

    • Twelve months of experience working with persons with developmental or intellectual disabilities or in the human services field

    • Experience reading and writing Individual Service Plans (ISPs)

    • Effectively interact with people across multiple cultures

    • Comfort working in consumer’s homes

    • Ability and willingness to transport consumer's in personal vehicle

    • Excellent written and verbal communication

    • Knowledge of Basic Technology including Microsoft Applications and Google

    Qualifications:

    • High school diploma or equivalent

    • Must be age 21 or over

    • Ability to lift 50 pounds and assist individuals with transfers to and from mobility equipment and vehicles

    • Reliable vehicle for transportation of individuals with developmental or intellectual disabilities

    • Fluent in English

    • Fluent in Spanish

    • Ability to effectively serve in the role of an essential service worker during state/local emergencies and pandemics

    • Willingness to travel to see clients

    Ability to pass:

    • Criminal background check

    • DMV background check

    • Pre-employment physical

    • TB test

    Tasks: The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

    • Responsible for assisting members in identifying, expressing, asserting and communicating their goals and needs while working with Family Works

    • Responsible for completing the intake and renewal Assessment in the field or in the office in coordination with the client’s multi-disciplinary team

    • Responsible for facilitating the development of the Individual Service Plan in collaboration with the member and the client’s multi-disciplinary team

    • Completes all required paperwork including annual member paperwork as assigned in a timely manner

    • Drives on program business using personal vehicle for the purposes of outreach and engagement, assessments, transporting clients to appointments/activities, community/county meetings/trainings

    • Provides prompt intervention in the event of a crisis both to stop the crisis and to notify, when indicated, persons and agencies necessary for the resolution of the crisis situation

    • Participates in off-site trainings and provides in-service training for all staff as needed

    • Conducts Quality Management activities as directed by the Executive Director, such as preparation for Utilization and Review audits, internal audits, review of services charting, and other projects as assigned

    • Completes paperwork as assigned in a timely manner, and maintains productivity standards

    • Attend meetings with consumer(s) and case manager(s).

    • Maintain consumer(s) confidentiality and responsibilities of a Mandated Reporter and The Health Insurance Portability and Accountability Act (HIPAA).

    • Keep current and accurate records of service signed by the consumer.

    • Complete timesheets at the end of each service period.

    • Complete the mileage reimbursement log at the beginning and end of travel for all direct services.

    • Maintain and protect Family Works equipment.

    • Maintain a professional relationship with Regional Center staff regarding consumer(s) matters.

    • Review consumer(s) and overall case planning, utilizing agency staff and other resources.

    • Encourage and guide consumer(s) in identifying and achieving personal goals, and when applicable, include relevant involved others (i.e. parents or children).

    • Develop and maintain consumer(s) notes and progress reports.

    • Encourage the consumer(s) and family to fully participate in coordinating and utilizing the services/resources available.

    • Perform tasks that relate to administrative responsibilities and other duties as assigned.

    Benefits:

    • Flexible schedule

    • Paid Time off and sick time

    • Professional growth and development

    • Industry-standard training, including First Aid/CPR

    • Opportunities to participate in fun activities with our clients, such as going to the movies, bowling, and even professional sporting events

    • Laptop and printer provided

    • Mileage and cell phone reimbursement

    • Employee Assistance Program